Support - FAQ

Frequently Asked Questions

Q: Do I have to pay for the upgrades or tech support?
A: No! All upgrades and tech support are free to registered FairStars software products users. If your registration code is invaild for the latest version, please contact us to get the new registration code by email.

Q: Is your online order form secure?
A: Yes, it is 100% secure.

Q: Can I use my FairStars Software single-user license on multiple machines or transfer it to a new computer?
A: A single-user license is assigned to a specific user who can install the license to use FairStars Software on any computer he or she is using. Only the specific licensed user is authorized to use FairStars Soft with a single-user license, and he or she can only use FairStars Software on one computer at a time.
The single-user license is designed to let you use your copy of FairStars Software wherever you work, for example, you might have one copy on your workstation and one on your notebook.

The single-user license is designed to let you use your copy of FairStars Software wherever you work, for example, you might have one copy on your workstation and one on your notebook.

To use your license on another computer:
1. Install FairStars Software on the new computer.
2. Registered it by using your PN & SN code.

If you need to run FairStars Software on more than one computer at the same time, you should get multiple copies of the single-user license or a site license. If you want to get it, please contact us at support@fairstars.com to get the ordering link with discount.